[tom-tom]

Originally Posted by JamesH

Hi,

Please run through these steps and post the logs:
http://www.displaylink.org/forum/showthread.php?t=896

Thanks,
James

Hi James,

I went through the instruction. Everythings looks fine but the problem still exists. So I let run the support tool. Please find attached the logs. We also have von DameWare a remote client installed which causes an error message.