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Old 07-03-2013, 07:11 PM   #2
JamesH
Senior Member
 
Join Date: Jan 2012
Posts: 1,523
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Hi,

Yes this version number rarely changes.

The key thing is to check the version number of the DisplayLink Core Software in the Control Panel.

Regarding the upgrade - removal of Windows it's difficult to know what has happened - how did you restore Windows 8?

Here's my suggestion:

1. Disconnect the dock
2. Uninstall the DisplayLink software
3. Run the cleaner tool from here:
http://www.displaylink.com/support/ticket.php?id=297
4. Install v7.3M0 from here:
http://www.displaylink.com/support/downloads.php
5. Reconnect your dock

If you still have issues you may need to update your laptop's graphics and USB 3.0 drivers - see the guide here:
http://www.displaylink.org/forum/showthread.php?t=896

Logs would be welcome if you're still stuck.

Thanks,
James
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