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Old 07-14-2013, 11:17 PM   #10
JamesH
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Join Date: Jan 2012
Posts: 1,523
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Quote:
Originally Posted by JohnCoffe11 View Post
Hi,

We have the same issue with some user.
While the laptop is connected to the station, and while working, the main screen (not the laptop screen) suddenly goes black "entering power safe mode". It comes back to normal after a while.

Display Link driver : DisplayLink_7.3M1
Laptop: Dell XPS 13 - L322X
Docking Station:sd3000v

I'll run the tool "DisplayLink Support Tool.exe" and give the log file Monday, if you can fix this in the next release of the driver that will be great because we've a lot of user with this kind of docking station.

Regards
Hi,

Please run through these steps when you have a chance and let me know if the issue persists:

http://www.displaylink.org/forum/showthread.php?t=896

Thanks,
James
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