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Old 01-19-2014, 01:45 AM   #2
JamesH
Senior Member
 
Join Date: Jan 2012
Posts: 1,523
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Hi,

To help us investigate this issue can you follow these steps:
1. Disconnect the DisplayLink enabled device
2. Uninstall any DisplayLink software
3. Run this tool http://www.displaylink.com/support/ticket.php?id=297
4. Install v7.5 M0
5. Reconnect the DisplayLink enabled device
6. See if you get the issue again
7. Attach the logs from this tool: http://www.displaylink.com/support/ticket.php?id=269

This will help us pin point this issue.

Thanks,
James
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