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#2 |
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Senior Member
Join Date: Jan 2012
Posts: 1,523
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Hi,
To help us investigate this issue can you follow these steps: 1. Disconnect the DisplayLink enabled device 2. Uninstall any DisplayLink software 3. Run this tool http://www.displaylink.com/support/ticket.php?id=297 4. Install v7.5 M0 5. Reconnect the DisplayLink enabled device 6. See if you get the issue again 7. Attach the logs from this tool: http://www.displaylink.com/support/ticket.php?id=269 This will help us pin point this issue. Thanks, James |
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