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Old Today, 09:30 AM   #19
SteffiMuehl
Junior Member
 
Join Date: Feb 2026
Posts: 9
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Dear Szymon,

i can't get in touch with the producer of the hardware, i already texted them 3 times.
Can you be any asisstent in getting in touch with them???


Thanks in Advance,
Steffi

Quote:
Originally Posted by Szymon View Post
Hi Steffi,

Based on the analysis via support, it has been concluded that most likely the problem is with the hardware, so no software updated can address this situation - I'm afraid we won't be able to help in this case.

That was the last reply message from technical support:


Regards,
Szymon
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