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Old 04-13-2018, 02:41 PM   #2
AlbanRampon
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Hello,

Thank you for your post.

The Dell D6000 and Microsoft Surface Dock use totally different technology.
Of these two products, only the Dell D6000 is based on DisplayLink technology.
If the screen content is not kept, this is most likely because the screens are effectively disconnected, but that would be up to Microsoft to comment on how their product work.

About content not loading, I would need to understand what you select as your "main display" in Windows display settings. That will be where the system tray will be displayed.
When the issue takes place, are you using extended desktop with the native screen or is the native screen turned off?
Finally, as I've got a suspicion of what is going on, do you have the same problem when the native screen is turned on, and is primary display before you launch the application?

The last link in my forum signature gives details on how to get the logs from the machine.
I'd need to understand what is the GPU and which driver version it's using.

Kind regards,
Alban
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Alban Rampon
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