TV showing only desktop image

[Nelson]

Hi all. I'm running XP with sufficient RAM and with an older NVIDIA card. DisplayLink SW installed properly with no error messages. Icon shows up in task bar. I play a video and I get the video's audio through the TV however it shows my PC's desktop image (without the desktop links). If I switch to mirror and try the video again, it only produces a black screen on the TV. Then I switch back to Extend and sometimes the video and audio work although the video is choppy. Most of the time now it just doesn't work at all.

Any ideas? Upgrade to a newer graphics card?

Thanks.

[JamesH]

Hi,

I need debug logs to look into this issue.

Thanks,
James

[Nelson]

Originally Posted by JamesH

Hi,

I need debug logs to look into this issue.

Thanks,
James

JamesH, thanks. There are 4 .log files and 4 .old.log files. Which do you want and how do I get them to you?

Nelson

[JamesH]

Hi,

Please post the whole zip file that the support tool generates.

Details are here:
http://www.displaylink.org/forum/showthread.php?t=896

Thanks,
James

[Nelson]

Here is the zip file

[JamesH]

Hi,

Might be worth trying the latest graphics drivers - I believe they are v93.71

Thanks,
James