|
|
|
08-19-2013, 03:54 PM
|
#1 |
|
Junior Member
Join Date: Aug 2013
Posts: 5
|
Displaylink problems with Vaio pro 11
Hi I recently purchased an AOC displaylink monitor, I am running windows 8 on a vaio pro 11 (haswell) laptop. I installed the latest displaylink drivers, when I connect the monitor, the screen flickers and I hear the usb sound when something connects and disconnects several times. After some time the image will appear on the monitor, but the image on the usb monitor freezes when I drag the mouse/window over. Please help!!!
|
|
|
|
08-19-2013, 04:49 PM
|
#2 |
|
Senior Member
Join Date: Jan 2012
Posts: 1,523
|
Hi,
Please run through this guide: http://www.displaylink.org/forum/showthread.php?t=896 If the issue persists please attach the debug logs: http://www.displaylink.com/support/ticket.php?id=269 Thanks, James |
|
|
|
|
08-19-2013, 05:54 PM
|
#3 |
|
Junior Member
Join Date: Aug 2013
Posts: 5
|
Here is the log file
Thanks for the quick reply I went through all the steps and everything seems to work.. I attached the log files
|
|
|
|
|
08-20-2013, 10:28 AM
|
#4 |
|
Senior Member
Join Date: Jan 2012
Posts: 1,523
|
Hi,
Can you check that you have both ends of the Y cable attached to your notebook? Thanks, James |
|
|
|
|
08-20-2013, 06:46 PM
|
#5 |
|
Junior Member
Join Date: Aug 2013
Posts: 5
|
Cables are plugged in...
Yes I have tried with one cable and two cables, I do get an image on the monitor is just that it does not refresh at all, if I drag the mouse it just freezes then 1 minute and the image of the mouse pointer goes away. I have tried the same cable and monitor with a surface pro/macbook pro and it works...
|
|
|
|
|
08-26-2013, 12:58 PM
|
#6 |
|
Junior Member
Join Date: Aug 2013
Posts: 5
|
Anyone??
No Help ??
|
|
|
|
 |
|
|
Hybrid Mode
