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03-05-2014, 03:41 PM
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#1 |
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Junior Member
Join Date: Mar 2014
Posts: 3
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surface Pro 2 external displays go black
Hi,
I have a Surace Pro 2 connected to a HP port replicator 3005. There are 2 displays connected to the port replicator. When i do something on the external displays, they go black for 2 seconds. I tested this with a surface pro (non 2) and everything works fine. Both devices run win 8.1. Can somebody give me a clue? |
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03-05-2014, 06:30 PM
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#2 |
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Senior Member
Join Date: Jan 2012
Posts: 1,523
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Hi,
Please attach the logs from this tool: http://www.displaylink.com/support/ticket.php?id=269 Thanks, James |
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03-11-2014, 12:41 PM
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#3 |
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Junior Member
Join Date: Mar 2014
Posts: 3
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sorry for the delay.
the logs are in the attachment 
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03-11-2014, 02:43 PM
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#4 |
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Senior Member
Join Date: Jan 2012
Posts: 1,523
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03-12-2014, 10:21 AM
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#5 |
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Junior Member
Join Date: Mar 2014
Posts: 3
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The driver has been updated.
Still the same issue. |
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