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02-05-2015, 12:11 AM
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#1 |
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Junior Member
Join Date: Feb 2015
Posts: 4
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Display Link Software Install Error
compatibility with Windows 8.1 ?
when trying to install, I get "DisplayLink has detected USB graphics software installed from a different vendor." I uninstall any other drivers, went and uninstalled all the hidden devices to. I am attaching the file created by the support tool from displaylink Any help would be greatly appreciated |
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02-06-2015, 06:21 PM
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#2 |
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Junior Member
Join Date: Feb 2015
Posts: 4
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anybody?
we are stuck...
THANK YOU !! |
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02-09-2015, 01:11 PM
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#3 |
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Senior Member
Join Date: Feb 2009
Posts: 1,561
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Can you run the stand alone tool from here:
http://www.displaylink.com/support/ticket.php?id=365 It should show the same error, but generate a log file. If you can send the log file, it will tell us more about why the check is failing. Wim |
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02-14-2015, 05:27 PM
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#4 |
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Junior Member
Join Date: Feb 2015
Posts: 4
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here is the file
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02-17-2015, 04:26 PM
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#5 |
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Senior Member
Join Date: Jan 2012
Posts: 1,523
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Hi,
SMSC graphics software has been detected. Can you review this FAQ for next steps? http://displaylink.com/support/ticket.php?id=358 Thanks, James |
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03-01-2015, 03:40 PM
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#6 |
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Junior Member
Join Date: Feb 2015
Posts: 4
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we reinstalled the computer...
problem solved 
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Hybrid Mode
