toshiba dynadock usb 2.0 trouble video

templier95100 · 01-17-2013, 10:42 AM

Hello
sorry for my bad english, I'm french.
I have a DVI dynadock PA3542U connected a R700, I have 2 LCD screen Iiyama b2481hs (my office area has 3 screens, one internal and 2 lcd screens) with a resolution of 1920 * 1080, one of the lcd is connected HDMI directly to the notebook (good resolution 1920 * 1080), however, the second lCD is connected via the dynadock and then the resolution is 1680 * 1050, I download the latest driver (7.1) and unfortunately it does not change nothing, how to make the lCD connected to the dynadock is 1920 * 1080?

best regards

Wim · 01-17-2013, 01:29 PM

Can you post the logs? I want to check exactly what the maximum resolution of this dock is, as I think some were up to 1680x1050 and others were 1920x1200.

http://kb.displaylink.com/269

Wim

templier95100 · 01-17-2013, 03:24 PM

Is it that?

System compatibility checK

Pass: Basic mode support
Pass: Device attached
Pass: Device started correctly
Warning: Graphics driver date
Pass: WEI is above recommended 3
Pass: No Other USB graphics software installed

Or
Gather support information?
But there a lot of file, wich file do you want?

Thank you

Wim · 01-18-2013, 12:08 PM

I need the zip file that the tool produces.

Wim

templier95100 · 01-18-2013, 12:29 PM

Here the zip file
thank you

templier95100 · 01-21-2013, 08:44 AM

Hello WIM
some news?

Wim · 01-21-2013, 01:54 PM

Yes - that confirms that my original guess is correct. This is a first generation Toshiba dynadock, based on the DL-160 which has a maximum resolution of 1680x1050. 1920x1080 is not supported by this dock.

Wim

templier95100 · 01-21-2013, 04:15 PM

Thank you wim

I will buy another one, most modern.

Thanks for the time you give to my answer

01-17-2013, 10:42 AM	#1
templier95100 Junior Member Join Date: Jan 2013 Posts: 5	toshiba dynadock usb 2.0 trouble video Hello sorry for my bad english, I'm french. I have a DVI dynadock PA3542U connected a R700, I have 2 LCD screen Iiyama b2481hs (my office area has 3 screens, one internal and 2 lcd screens) with a resolution of 1920 * 1080, one of the lcd is connected HDMI directly to the notebook (good resolution 1920 * 1080), however, the second lCD is connected via the dynadock and then the resolution is 1680 * 1050, I download the latest driver (7.1) and unfortunately it does not change nothing, how to make the lCD connected to the dynadock is 1920 * 1080? best regards

01-17-2013, 03:24 PM	#3
templier95100 Junior Member Join Date: Jan 2013 Posts: 5	Is it that? System compatibility checK Pass: Basic mode support Pass: Device attached Pass: Device started correctly Warning: Graphics driver date Pass: WEI is above recommended 3 Pass: No Other USB graphics software installed Or Gather support information? But there a lot of file, wich file do you want? Thank you Last edited by templier95100; 01-17-2013 at 05:25 PM.

01-17-2013, 01:29 PM	#2
Wim Senior Member Join Date: Feb 2009 Posts: 1,561	Can you post the logs? I want to check exactly what the maximum resolution of this dock is, as I think some were up to 1680x1050 and others were 1920x1200. http://kb.displaylink.com/269 Wim

01-18-2013, 12:08 PM	#4
Wim Senior Member Join Date: Feb 2009 Posts: 1,561	I need the zip file that the tool produces. Wim

01-21-2013, 08:44 AM	#6
templier95100 Junior Member Join Date: Jan 2013 Posts: 5	Hello WIM some news?

01-21-2013, 01:54 PM	#7
Wim Senior Member Join Date: Feb 2009 Posts: 1,561	Yes - that confirms that my original guess is correct. This is a first generation Toshiba dynadock, based on the DL-160 which has a maximum resolution of 1680x1050. 1920x1080 is not supported by this dock. Wim

01-21-2013, 04:15 PM	#8
templier95100 Junior Member Join Date: Jan 2013 Posts: 5	Thank you wim I will buy another one, most modern. Thanks for the time you give to my answer