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Old 11-14-2025, 01:21 AM   #11
RudyS
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Hi Guys, apologies for jump in but I have exactly the same problem with the same laptop, however my dock station it is supposed to be Display Link compatible. I check in the linked provided and I did not found my hardware so there is other way to check ?? here is the link of hardware Im using.

https://www.amazon.com/dp/B0BJ28RQ2N...sin_title&th=1

I tried all the possible cable combination however nothing work, but if I plug directly into the laptop I can get one of two the extended screens to work...... please I will appreciate any help.

Last edited by RudyS; 11-14-2025 at 01:23 AM.
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Old 11-14-2025, 08:47 AM   #12
Szymon
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Hi RudyS

Your product indeed is DisplayLink compatible, in fact it uses a combination of technologies:

Display 1 (HDMI) - so called "Alt mode" - it only works if the dock is connected via USB-C
Display 2 (DP) - DisplayLink output
Display 3 (DP/HDMI) - DisplayLink output

Therefore, in the current version of DisplayLink Manager, only displays connected to Display 2 & 3 will appear in the app. Please make sure to install the latest version of the app:
https://www.synaptics.com/products/d...ownloads/macos

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Old 11-14-2025, 04:01 PM   #13
graemebinnie
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Quote:
Originally Posted by rboerner View Post
The product you purchased does NOT have DisplayLink technology inside of it, so DisplayLink software will not recognize it.

According to the information provided by the manufacturer --> https://www.wavlink.com/en_us/product/WL-UG7602HC.html and the product photos in the Amazon listing the product is based on SiliconMotion USB video technology.

You will need to install a SiliconMotion USB driver in order for that adapter to work, and the driver can be downloaded from the aforementioned web link.

I know this is super cheeky. But if you have a spare 10 mins can you look at the UK amazon site and let me know of any that will work. I am absolutelly useless at stuff like this. Something the would be DisplayLinnk ready and don't have to go getting drivers etc.

Please and thank you in advance...

Graeme
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Old 11-17-2025, 12:13 PM   #14
rboerner
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Quote:
Originally Posted by graemebinnie View Post
I know this is super cheeky. But if you have a spare 10 mins can you look at the UK amazon site and let me know of any that will work. I am absolutelly useless at stuff like this. Something the would be DisplayLinnk ready and don't have to go getting drivers etc.

Please and thank you in advance...

Graeme
As I mentioned previously, DisplayLink has a list of products that use DisplayLink technology here --> https://www.synaptics.com/products/d...ylink-products
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Old 11-17-2025, 02:15 PM   #15
graemebinnie
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The trouble is that a lot off these products are sold I the US and im in the UK and it prevents purchase.

If I send a few UK amazon products can you or someone else check them and just say yes or no to them? I know im being a pain in the neck, but I don't want to buy something that isn't compatible:

Prodict 1:
Product 1

Product 2
Product 2

Product 3
Product 3

Product 4
Product 4
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Old 11-17-2025, 02:55 PM   #16
Szymon
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Quote:
Originally Posted by graemebinnie View Post
Prodict 1:
Product 1
This product uses DisplayLink technology.

Quote:
Originally Posted by graemebinnie View Post
Product 2
Product 2
This product uses a mix of DisplayLink and Alt-Mode technology. Port "Display 1" is Alt-Mode, while "Display 2" and "Display 3" are DisplayLink ports.

Quote:
Originally Posted by graemebinnie View Post
Product 3
Product 3
Seems to be the same product as Product 1.

Quote:
Originally Posted by graemebinnie View Post
Product 4
Product 4
This product uses DisplayLink technology.

Hope that helps.

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Szymon
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Old 11-17-2025, 03:59 PM   #17
graemebinnie
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Thank you sir.

I have purchased the first one. If it doesn't work expect a chap on your door

Hahaha,,, thanks again mate
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Old 11-18-2025, 07:37 AM   #18
Szymon
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Quote:
Originally Posted by graemebinnie View Post
Thank you sir.
If it doesn't work expect a chap on your door
What a stressful job I have

Hope it works!

Regards,
Szymon
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