HP notebook freezes

nothappy · 07-26-2011, 05:05 PM

Hello,

We have HP 4530s notebook and HP USB Media docking station with LG w2442PA monitor. The notebook freezes. When this happens the only way to reboot the computer is by holding the power on/off button. Yesterday the user has an issue with the monitor flickering and showing same image even after computer restart. We got rid of the flickering image by powering off the docking station. The notebook freezes today and I use the Displaylink debug tool to gather the information. Is there anyone from displaylink support able to troubleshoot the issue?

07-26-2011, 05:05 PM	#8
nothappy Junior Member Join Date: Jul 2011 Posts: 4	HP notebook freezes Hello, We have HP 4530s notebook and HP USB Media docking station with LG w2442PA monitor. The notebook freezes. When this happens the only way to reboot the computer is by holding the power on/off button. Yesterday the user has an issue with the monitor flickering and showing same image even after computer restart. We got rid of the flickering image by powering off the docking station. The notebook freezes today and I use the Displaylink debug tool to gather the information. Is there anyone from displaylink support able to troubleshoot the issue?