HP notebook freezes

nothappy · 07-27-2011, 02:39 PM

Where is the guide you mention about the debugging information? I checked under Starter and Recovery the settings are “write an event to the system log”, “Kernel memory dump”, override any existing file. When the freeze happens I can’t find any information in the event log and there is no blue screen.
When I run displaylink debug tool there was a memory dump file but is too big, the zip is 143mb, I can’t upload it.

07-27-2011, 02:39 PM	#16
nothappy Junior Member Join Date: Jul 2011 Posts: 4	Where is the guide you mention about the debugging information? I checked under Starter and Recovery the settings are “write an event to the system log”, “Kernel memory dump”, override any existing file. When the freeze happens I can’t find any information in the event log and there is no blue screen. When I run displaylink debug tool there was a memory dump file but is too big, the zip is 143mb, I can’t upload it.