Go Back   DisplayLink Forum > DisplayLink Graphics Technology > Windows Software
Register FAQ Calendar Today's Posts Search

 
 
Thread Tools Search this Thread Display Modes
Prev Previous Post   Next Post Next
Old 08-25-2011, 03:40 PM   #1
systemcrash
Junior Member
 
Join Date: Aug 2011
Posts: 2
Default Displaylink USB to DVI Blank Screen

Hi There

We recently purchased a display link USB to DVI to allow a user to utilize a secondary monitor. For about a day the device worked perfectly and then when the user turned on the system the next morning the secondary monitor displayed nothing.

Windows still detected the monitor and the monitor was not operating in standby. It was just a blank screen.

I checked the resolutions and confirmed that they were not over the limits of the monitor.

I have removed and reinstalled the drivers, tried different usb ports and swopped the monitors to confirm that it was not a monitor fault. Both monitors are working perfectly fine.

I have updated the drivers and still no image, the only thing I have not tried is swopping out the actual USB to DVI unit, which looks to be the next step.

Any suggestions?

I have also attached the debug logs.

Thanks
Attached Files
File Type: zip APURI-ACCOUNT04_20110825_170118.zip (150.0 KB, 1 views)
systemcrash is offline   Reply With Quote
 


Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT. The time now is 01:33 AM.


Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2026, vBulletin Solutions, Inc.