HP notebook freezes

jimAH · 09-16-2011, 11:44 AM

Apart from as previously mentioned attaching the logs I'd recommend you:

Attach a list of all running processes on your computer (run this from a command prompt wmic process get description,executablepath).

What is your current power plan (listed under Control Panel\Hardware and Sound\Power Options)?

List what exactly is attached to your dock when the system freezes.

Try resetting the BIOS to it's default settings and see if it still happens.

09-16-2011, 11:44 AM	#29
jimAH Junior Member Join Date: Aug 2010 Posts: 23	Apart from as previously mentioned attaching the logs I'd recommend you: Attach a list of all running processes on your computer (run this from a command prompt wmic process get description,executablepath). What is your current power plan (listed under Control Panel\Hardware and Sound\Power Options)? List what exactly is attached to your dock when the system freezes. Try resetting the BIOS to it's default settings and see if it still happens.