XP: 2nd monitor black, adapter lit & recognized

showngo2000 · 05-10-2012, 02:30 PM

I've tried to install the USB display adapter several times and cannot get anything to work. When I go to the Display Settings, it see the 2nd monitor, but it's greyed out and I'm not able to enable it. The USB adapter has a solid green light on it and the software has been installed (verified by COntrol Panel>Programs).

Everytime I re-plug in the adapter, I'm prompted to install the software again. After walking through the steps, it asks me for the "Installation CD". I don't have an installation cd, and point it to the setup file doesn't work. ???

I've ran the support tool and attached the files.

THanks for the help

05-10-2012, 02:30 PM	#1
showngo2000 Junior Member Join Date: May 2012 Posts: 2	XP: 2nd monitor black, adapter lit & recognized I've tried to install the USB display adapter several times and cannot get anything to work. When I go to the Display Settings, it see the 2nd monitor, but it's greyed out and I'm not able to enable it. The USB adapter has a solid green light on it and the software has been installed (verified by COntrol Panel>Programs). Everytime I re-plug in the adapter, I'm prompted to install the software again. After walking through the steps, it asks me for the "Installation CD". I don't have an installation cd, and point it to the setup file doesn't work. ??? I've ran the support tool and attached the files. THanks for the help