Icon does not show on tray, display does not work

[MarkM]

Originally Posted by mordiev

I just bought this thing today.
I have verified: the Software is all installed, the Service is running, the processes are running in task manager and the device is in Device manager and doesn't show the 8606 code.

I still do not see an icon.

I install the same software onto another PC and plug in this same device and it works fine.

I am having a similar problem with XP only. Nothing works but the USB ports. Everything appears to be running but no joy. This is the Targus USB 3.0 Superspeed dock.

I have re-imaged the PC three times. Now I am starting re-image #4. I have also used two different PC models from two different manufacturers. This product evaluation is not going well. :-(

I have been working with Targus support but they are at a loss as well. It works under Win7 so it would not seem to be hardware.