Latest displaylink drivers break lenovo dock 7.2 M1

dhodgin · 06-25-2013, 04:25 PM

Id like to know your secret to getting a replacement under warranty.

I contacted Lenovo and the customer service was horrible. I opened a ticket and they closed it without telling me and when I called back a week later when I didn't hear anything they said they wouldn't warranty it because it was because i didn't install the drivers? What??? i tried every driver there is.

They told me i would have to format my work pc and reinstall the drivers on windows 7 (CHANGE MY OS??!?!) and then if it didn't work they would send me a replacement and then i would have to reformat my computer again and reinstall everything.

Yeah right... like I'm going to do that. Idiots.

06-25-2013, 04:25 PM	#11
dhodgin Junior Member Join Date: May 2013 Posts: 8	Id like to know your secret to getting a replacement under warranty. I contacted Lenovo and the customer service was horrible. I opened a ticket and they closed it without telling me and when I called back a week later when I didn't hear anything they said they wouldn't warranty it because it was because i didn't install the drivers? What??? i tried every driver there is. They told me i would have to format my work pc and reinstall the drivers on windows 7 (CHANGE MY OS??!?!) and then if it didn't work they would send me a replacement and then i would have to reformat my computer again and reinstall everything. Yeah right... like I'm going to do that. Idiots.