DisplayLink USB does not appear in device manager

mkstefa · 08-11-2014, 08:53 PM

I bought a DisplayLink-related product; thought it would be almost a plug'n'play; now over my head trying to get the product to work. Thought I'd try here before returning the product.

Following the troubleshooting guide here
http://www.displaylink.org/forum/showthread.php?t=896
I get hung up at "Check the DisplayLink USB device appears in the device manager."
No matter how many times I uninstall and reinstall programs/drivers, the USB Device always comes up as "USB Mass Storage Device" & "Samsung Host Ready USB Device" - instead of "DisplayLink device."

As vague as this might be - anyone willing to help? Thanks for your time

08-11-2014, 08:53 PM	#1
mkstefa Junior Member Join Date: Aug 2014 Posts: 1	DisplayLink USB does not appear in device manager I bought a DisplayLink-related product; thought it would be almost a plug'n'play; now over my head trying to get the product to work. Thought I'd try here before returning the product. Following the troubleshooting guide here http://www.displaylink.org/forum/showthread.php?t=896 I get hung up at "Check the DisplayLink USB device appears in the device manager." No matter how many times I uninstall and reinstall programs/drivers, the USB Device always comes up as "USB Mass Storage Device" & "Samsung Host Ready USB Device" - instead of "DisplayLink device." As vague as this might be - anyone willing to help? Thanks for your time