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Old 09-14-2015, 07:30 AM   #7
pezlin
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Join Date: Aug 2015
Posts: 15
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Please see my response below.

Quote:
Originally Posted by JamesH View Post
Hi,

Thanks for posting the video.

I'm going to raise this internally for further investigation but wondered if you'd answer these questions before I do:

Do you always get the corruption shown in it? Or do you need to run through specific steps to get it? i.e. Reboot, log off and on, sleep-resume?
- The corruption starts immediately when connecting the computer and nothing helps to solve it (reboot etc.)

If you have another PC could you try and see if you can reproduce this issue with the same dock and monitors?
- I have tried with a Dell XPS without having this issue so it seems to be related to the Spectre X360.

If you increase the resolution of the Spectre screen do you still see the corruption?
- It doesn't matter what resolution I choose.

If you decrease the resolution of the external monitors do you still see the corruption?
- It doesn't matter what resolution I choose.

From the logs I can see you have a Dell U2410 - can you let me know what the other monitor make and model is?
- The problem is there with just one monitor as well (in this case Dell U2410). It also doesn't matter if it runs through HDMI, Displayport or HDMI->DVI-adapter. The problem is not there if I connect the monitor directly to the laptop.

Many thanks,
James
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