Flickering/Freezing display

JamesH · 09-07-2015, 04:38 PM

Hi,

Thanks for posting the video.

I'm going to raise this internally for further investigation but wondered if you'd answer these questions before I do:

Do you always get the corruption shown in it? Or do you need to run through specific steps to get it? i.e. Reboot, log off and on, sleep-resume?

If you have another PC could you try and see if you can reproduce this issue with the same dock and monitors?

If you increase the resolution of the Spectre screen do you still see the corruption?

If you decrease the resolution of the external monitors do you still see the corruption?

From the logs I can see you have a Dell U2410 - can you let me know what the other monitor make and model is?

Many thanks,
James

09-07-2015, 04:38 PM	#6
JamesH Senior Member Join Date: Jan 2012 Posts: 1,523	Hi, Thanks for posting the video. I'm going to raise this internally for further investigation but wondered if you'd answer these questions before I do: Do you always get the corruption shown in it? Or do you need to run through specific steps to get it? i.e. Reboot, log off and on, sleep-resume? If you have another PC could you try and see if you can reproduce this issue with the same dock and monitors? If you increase the resolution of the Spectre screen do you still see the corruption? If you decrease the resolution of the external monitors do you still see the corruption? From the logs I can see you have a Dell U2410 - can you let me know what the other monitor make and model is? Many thanks, James