Unable to select correct resolution when using HP Dock

qris · 09-01-2025, 11:49 AM

Hi all,

I'm using an HP USB-C dock with DisplayLink on an M4 MacBook Pro with DisplayLink Manager 13.0.0 (build 33) which I think is the latest, and a Dell U3011 monitor connected by HDMI to DVI-D cable.

When I connect my monitor direct to the HDMI port on the laptop, I can select the full resolution and it works:

However when I connect the same HDMI plug into the HP dock, I can't choose that resolution, only a lower one:

This is despite having enabled experimental HiDPI modes in DisplayLink Manager.

Any ideas what the problem could be?

Thanks, Chris.

09-01-2025, 11:49 AM	#1
qris Junior Member Join Date: Sep 2025 Posts: 1	Unable to select correct resolution when using HP Dock Hi all, I'm using an HP USB-C dock with DisplayLink on an M4 MacBook Pro with DisplayLink Manager 13.0.0 (build 33) which I think is the latest, and a Dell U3011 monitor connected by HDMI to DVI-D cable. When I connect my monitor direct to the HDMI port on the laptop, I can select the full resolution and it works: However when I connect the same HDMI plug into the HP dock, I can't choose that resolution, only a lower one: This is despite having enabled experimental HiDPI modes in DisplayLink Manager. Any ideas what the problem could be? Thanks, Chris.