Problem with instal DisplayLink on Asus x93s

Wim · 10-24-2011, 09:48 AM

Instructions on how to make the log are here:

http://kb.displaylink.com/269

Wim

FredT · 10-24-2011, 05:08 PM

Hi I encountered the same problem yesterday, I updated HD3000 driver and Nvidia driver, then BSOD was gone. I still have strange behavior:
When I use windows7 with aero activated, all my screens are going black with the mouse cursor blinking. If I unactive aero, it works with plenty of glitches in opened windows

Cheers

Fred

PiotrSuch · 10-25-2011, 12:23 PM

Hi

There is problem with log, becasue system has blue screen after login
and before I see pulpit. Exactly I see pultpit on 2-3 second (system is still making up) and after these 2-3 second I have blue screen

In attahachment You have file that :
1) I install ver. 6.03
2) reboot
3) login
4) connect to usb DisplayLink
5) make log

Can You still help me ???

regards ...
Piotr Such

PiotrSuch · 10-27-2011, 06:08 AM

Thanks, I try it

PiotrSuch · 10-27-2011, 12:13 PM

It works but only when I disable nvidia card

I think that problem is where run are 2 cards

Hello Support What I can do to help You make run 2 cards
without blue screen

????

PiotrSuch · 10-29-2011, 06:51 AM

Hello support!!!!!

Are You there ????

PiotrSuch · 11-03-2011, 06:05 AM

Hello Support

It is 3 time and You don't aswer
any clue ?????

Wim · 01-05-2012, 12:15 PM

We have looked into this, but cannot reproduce, and the minidumps in the log file don't give enough information to know the root cause.

Is it possible to get a full memory dump from you? If so, I can give you details of where to upload it.

Thanks

Wim

Wim · 11-01-2011, 09:52 AM

Hi

Yes, we're looking into the cause of this and seeing what is needed to fix it.

Thanks

Wim

10-24-2011, 05:08 PM	#2
FredT Junior Member Join Date: Oct 2011 Posts: 4	Kind of same problem on Asus x93SV Hi I encountered the same problem yesterday, I updated HD3000 driver and Nvidia driver, then BSOD was gone. I still have strange behavior: When I use windows7 with aero activated, all my screens are going black with the mouse cursor blinking. If I unactive aero, it works with plenty of glitches in opened windows Cheers Fred

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10-24-2011, 09:48 AM	#1
Wim Senior Member Join Date: Feb 2009 Posts: 1,561	Instructions on how to make the log are here: http://kb.displaylink.com/269 Wim

10-27-2011, 06:08 AM	#4
PiotrSuch Junior Member Join Date: Oct 2011 Posts: 10	Thanks, I try it

10-27-2011, 12:13 PM	#5
PiotrSuch Junior Member Join Date: Oct 2011 Posts: 10	It works but only when I disable nvidia card I think that problem is where run are 2 cards Hello Support What I can do to help You make run 2 cards without blue screen ????

10-29-2011, 06:51 AM	#6
PiotrSuch Junior Member Join Date: Oct 2011 Posts: 10	Hello support!!!!! Are You there ????

11-03-2011, 06:05 AM	#7
PiotrSuch Junior Member Join Date: Oct 2011 Posts: 10	Hello Support It is 3 time and You don't aswer any clue ?????

01-05-2012, 12:15 PM	#8
Wim Senior Member Join Date: Feb 2009 Posts: 1,561	We have looked into this, but cannot reproduce, and the minidumps in the log file don't give enough information to know the root cause. Is it possible to get a full memory dump from you? If so, I can give you details of where to upload it. Thanks Wim

11-01-2011, 09:52 AM	#9
Wim Senior Member Join Date: Feb 2009 Posts: 1,561	Hi Yes, we're looking into the cause of this and seeing what is needed to fix it. Thanks Wim