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Old 05-24-2013, 12:46 PM   #1
JamesH
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Quote:
Originally Posted by leed View Post
Hi James,

I downloaded and installed the driver. It has a version of 7.2.47873.0. I then plugged the adapter in, and stopped it from going to Windows Update for the driver (as this gets the older 7.2.47157.0 driver, which was as per the support files that you already have). It sets it up, starts screen flashing, and then the same thing happens - 3 black screens.

Again, I had to force the machine to shutdown, startup in safe mode and restore to a recovery point.

I have grabbed the latest support files and have emailed these to you.

Regards,

Lee
Hi,

Sorry - I was referring to the latest version of the Nvidia graphics driver for your notebook.

Thanks,
James
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Old 05-24-2013, 02:15 PM   #2
leed
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Hi James,

Excellent. I udapted the NVIDIA driver and it now works fine.

Thanks for your help.

Regards,

Lee
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Old 05-24-2013, 06:50 PM   #3
Andi
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the problem does still appear on my system. i just logged the problem two times as described here http://www.displaylink.org/forum/showthread.php?t=896 and submitted the results.
i hope it helps to resolve the problem finally.
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Old 05-28-2013, 05:45 PM   #4
JamesH
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Originally Posted by Andi View Post
the problem does still appear on my system. i just logged the problem two times as described here http://www.displaylink.org/forum/showthread.php?t=896 and submitted the results.
i hope it helps to resolve the problem finally.
Hi,

Can you give me more details about this issue?

Answers to the questions in the last section of this guide would help:
http://www.displaylink.org/forum/showthread.php?t=896

Also do you get this issue if the device is mirroring the laptop screen?

Thanks,
James
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