Windows8 Dell USB 3.0 Dock freezes mouse, monitor, ethernet

[Ruud]

Hi James,

I just encountered another displaylink crash. This time the two screens went black, but weren't restored at all, so I had to turn to the display on my laptop to restore things to normal

After an service restart for the displaymanager, 2 things happened: the screens (and mouse etc) restored and an updated version was detected and downloaded and installed.
I had to do an system restart as well.

After the restart the second log-files were created just for reference (_115439.zip)
I sent the logfiles to the email address provided earlier

[Ruud]

Hi James/Wim,

Just curious, did the logfiles I sent you arrive OK?
(especially the last 2 today because I was having some mail problems sending them out)

[JamesH]

Originally Posted by Ruud

Hi James,

I just encountered another displaylink crash. This time the two screens went black, but weren't restored at all, so I had to turn to the display on my laptop to restore things to normal

After an service restart for the displaymanager, 2 things happened: the screens (and mouse etc) restored and an updated version was detected and downloaded and installed.
I had to do an system restart as well.

After the restart the second log-files were created just for reference (_115439.zip)
I sent the logfiles to the email address provided earlier

Hi,

Just to clarify, are you still seeing the blank screens with the latest DisplayLink software?

Thanks,
James

[Ruud]

Hi James,
Yes I can confirm i'm still having 'black-outs' will send logfile.zip to the email address provided hereafter.
To me is seems the problem arises most of the time (perhaps all of the time) when starting to use a remote location, like connecting to an update site from my eclipse editor, or when my beatport (in chrome27) switches to the next song etc.