No image visible

[bugmenot]

Edit:

The issues got way better since I'm using a VGA-Cable.

1) The overscan is gone since now I use the PC-mode of the screen which disabled overscan

2) The image is a lot more stable. It looks crystal clear in the beginning, however after 5 mins (and not 15sec as before) I start getting artefacts, which keep ketting worse and worse. Unplugging the cable and inserting it right after doesn't help. I need to wait at least some minutes until I can repeat the process.

Any Ideas?

[bugmenot]

Any news concerning the artefacts and image losings?

[bugmenot]

Come on, guys... What kind of support is this???
It's been weeks since I've uploaded the log files and I did not even get a "we're looking into this - nothing!!".

I'm afraid, if I have to wait much longer I'm gonna return the device and say bye bye to displaylink...

[bugmenot]

I'm not complain about support any more... It's a shame... Well anyway, if somebody is going to help me...

I tried the 8.1 preview drivers and they are behaving far worse than the 7.21 with mouse freezing fix.
7.21 mouse freezing gives me 5 minutes without distortions, 8.1 about 15 seconds...
Does that help?

Thanks

[JamesH]

Hi,

Sorry for the delay in replying.

This sounds like an electrical fault with the adapter.

Do you get this issue with the other monitor in your setup?

If so please arrange for a replacement.

Thanks,
James

[bugmenot]

Hello and THANK YOU for replying!
So it seems that the log-files were okay after all?

Well, same thing happens with the other 27" monitor... Distortions after some minutes with 7.21 freezing fix.
But how can it be, that the old drivers can give me a clear image like 10 times longer? Doesn't that sound like a software-related issue?

[JamesH]

Hi,

The fact that it happens at all is a hardware issue.

Thanks,
James