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05-29-2013, 10:47 AM
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#1 |
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Senior Member
Join Date: Jan 2012
Posts: 1,523
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Hi,
Thanks for the logs - from event viewer can you post the most recent occurence of the BSOD? Select Start | Run | type in Event Viewer and hit Enter One of the entries under Windows Logs should contain the details of the BSOD. According to the stop code in your screen shot this could be related to anti-virus software but it's not a certainty. Thanks, James |
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05-29-2013, 05:19 PM
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#2 |
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Junior Member
Join Date: May 2013
Posts: 8
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Here is a screenshot of the event. There really isn't too much helpful there.
Last edited by rainchill; 05-29-2013 at 05:22 PM. |
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07-17-2013, 06:33 PM
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#3 |
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Junior Member
Join Date: May 2013
Posts: 8
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This same issue still occurs in 7.3M0
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07-19-2013, 01:17 PM
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#4 |
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Senior Member
Join Date: Jan 2012
Posts: 1,523
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Hi,
I really need a dump file to analyse this issue. Please run the support as soon as you login after the BSOD. Thanks, James |
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07-28-2013, 05:57 PM
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#5 |
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Junior Member
Join Date: May 2013
Posts: 8
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Here is a log bundle run from Safe Mode immediately after a boot up BSOD.
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07-29-2013, 12:07 PM
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#6 |
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Senior Member
Join Date: Jan 2012
Posts: 1,523
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Hi,
Can you upgrade your Intel USB 3.0 host controller driver to this one: https://downloadcenter.intel.com/Det...?DwnldID=21129 Thanks, James |
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07-31-2013, 11:39 PM
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#7 |
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Junior Member
Join Date: May 2013
Posts: 8
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The new driver does appear to have fixed the issue for the time being. Thank you for your help.
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