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06-04-2013, 10:33 AM
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#1 |
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Senior Member
Join Date: Jan 2012
Posts: 1,523
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Hi,
Please attach the log files as described here: http://www.displaylink.org/forum/showthread.php?t=896 Thanks, James |
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06-05-2013, 07:06 PM
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#2 |
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Junior Member
Join Date: May 2013
Posts: 8
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Logs attached.
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06-07-2013, 09:11 PM
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#3 |
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Junior Member
Join Date: May 2013
Posts: 8
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Hi james
Any thoughts? Sam |
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06-09-2013, 12:33 AM
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#4 |
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Senior Member
Join Date: Jan 2012
Posts: 1,523
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Hi,
If possible can you uninstall LogMeIn before installing the DisplayLink software. Once the DisplayLink install is complete re-install LogMeIn. Thanks, James |
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06-16-2013, 05:55 PM
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#5 |
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Junior Member
Join Date: May 2013
Posts: 8
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Hi James,
Removed logmein and join.me. reinstalled dispaly link and still having the same issues. Sam Last edited by samtwilliams; 06-18-2013 at 08:07 PM. |
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06-19-2013, 08:08 AM
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#6 |
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Junior Member
Join Date: May 2013
Posts: 8
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has anyone else had this issue?
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06-23-2013, 12:50 AM
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#7 |
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Senior Member
Join Date: Jan 2012
Posts: 1,523
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Hi,
Can you try the latest Renesas USB 3.0 driver (v2.1.39.0)? You can get it from here: http://www.station-drivers.com/page/renesas.htm Thanks, James |
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07-24-2013, 08:47 AM
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#8 |
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Senior Member
Join Date: Feb 2009
Posts: 1,561
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Your host controller drivers are still out of date looking at the log file:
Name: Renesas Electronics USB 3.0 Host Controller Driver Provider: Renesas Electronics Driver Version: 2.0.32.0 Driver Date: 2010/10/12 Device ID: PCI\VEN_1033&DEV_0194&SUBSYS_161C103C&REV_04\FFFFF FFFFFFFFFFF00 The latest version for this VEN/DEV ID are the same as the ones on the Plugable site here: https://s3.amazonaws.com/plugable/bi...4-2.1.28.0.zip Please try these and see if it fixes the issue. Wim |
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