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Old 06-10-2013, 08:44 AM   #1
JamesH
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Join Date: Jan 2012
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Hi,

I'll need the logs to investigate further.

Do you have Service Pack 3 installed?

When you do use this machine again, try running through the steps in this troubleshooting guide - http://www.displaylink.org/forum/showthread.php?t=896

Thanks,
James
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Old 06-10-2013, 08:59 AM   #2
sparky42
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Join Date: Jun 2013
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Quote:
Originally Posted by JamesH View Post
Hi,

I'll need the logs to investigate further.

Do you have Service Pack 3 installed?

When you do use this machine again, try running through the steps in this troubleshooting guide - http://www.displaylink.org/forum/showthread.php?t=896

Thanks,
James
We do have service pack 3 installed, however we had it on another PC and we ended up having to use the Last Good Config rollback to get the PC to boot, disabling it in MSConfig couldn't stop the issue from happening.

I'll try and get the remaining PC to load so I can get the logs

Thanks

Mark
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