Win7 Ent AutoDesk & Google

JamesH · 06-17-2013, 01:40 PM

Hi,

Can you run through the troubleshooting guide here:
http://www.displaylink.org/forum/showthread.php?t=896

Regrading the install issues - were the devices coming up with a yellow exclamation mark against them in device manager?

If so please try the following steps:

Right click on device in device manager
Select Driver
Select Update Driver
Select Browse my computer for driver software
Select Browse
Enter C:\Program Files\DisplayLink Core Software\
Check Include subfolders
Select Next

Thanks,
James

JamesH · 06-17-2013, 02:20 PM

Hi,

Thinking about it the application issues might be graphics driver related so I'd recommend obtaining the latest graphics driver for your systems.

Thanks,
James

LostCorspe · 06-18-2013, 05:20 PM

Thanks JamesH,
the main issue i had after updating the Displaylink drivers was the missing network and audio driver, which are now installed after pointing them to the directory : C:\Program Files\DisplayLink Core Software\

many thanks for your help, i have a few of our users retesting their software again to see if they are expirencing any othwer problems.

Thank you

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06-17-2013, 01:40 PM	#1
JamesH Senior Member Join Date: Jan 2012 Posts: 1,523	Hi, Can you run through the troubleshooting guide here: http://www.displaylink.org/forum/showthread.php?t=896 Regrading the install issues - were the devices coming up with a yellow exclamation mark against them in device manager? If so please try the following steps: Right click on device in device manager Select Driver Select Update Driver Select Browse my computer for driver software Select Browse Enter C:\Program Files\DisplayLink Core Software\ Check Include subfolders Select Next Thanks, James

06-17-2013, 02:20 PM	#2
JamesH Senior Member Join Date: Jan 2012 Posts: 1,523	Hi, Thinking about it the application issues might be graphics driver related so I'd recommend obtaining the latest graphics driver for your systems. Thanks, James

06-18-2013, 05:20 PM	#3
LostCorspe Junior Member Join Date: Jun 2013 Posts: 2	Thanks JamesH, the main issue i had after updating the Displaylink drivers was the missing network and audio driver, which are now installed after pointing them to the directory : C:\Program Files\DisplayLink Core Software\ many thanks for your help, i have a few of our users retesting their software again to see if they are expirencing any othwer problems. Thank you