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#1 |
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Junior Member
Join Date: Jun 2013
Posts: 10
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Updated to 7.3 and still having issue.
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#2 |
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Junior Member
Join Date: Jul 2013
Posts: 2
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Hi,
We have the same issue with some user. While the laptop is connected to the station, and while working, the main screen (not the laptop screen) suddenly goes black "entering power safe mode". It comes back to normal after a while. Display Link driver : DisplayLink_7.3M1 Laptop: Dell XPS 13 - L322X Docking Station:sd3000v I'll run the tool "DisplayLink Support Tool.exe" and give the log file Monday, if you can fix this in the next release of the driver that will be great because we've a lot of user with this kind of docking station. Regards |
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#3 | |
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Senior Member
Join Date: Jan 2012
Posts: 1,523
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Quote:
Please run through these steps when you have a chance and let me know if the issue persists: http://www.displaylink.org/forum/showthread.php?t=896 Thanks, James |
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#4 | |
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Junior Member
Join Date: Jul 2013
Posts: 2
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Quote:
I follow the step nothing seen wrong on the laptop. Here are the logs. Thanks Last edited by JohnCoffe11; 07-15-2013 at 02:49 PM. |
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#5 |
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Junior Member
Join Date: May 2013
Posts: 13
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http://www.displaylink.org/forum/showthread.php?t=61674
BSOD is no longer an issue but the docks continuing to restart is. Given the number of posts I've read today with apparently the same issue across multiple vendors and platforms. In some cases disabling power management for USB HUB seems to resolve the issue, are you actively working on a permanent fix? |
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