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Old 09-19-2013, 06:26 PM   #3
sonicwallroc
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Join Date: Sep 2013
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Quote:
Originally Posted by JamesH View Post
Hi,

Please run through this guide for general troubleshooting tips:
http://www.displaylink.org/forum/showthread.php?t=896

To help us investigate the issue, please download this tool:
http://www.displaylink.com/support/ticket.php?id=269
As soon as the issue is seen again, please run the tool and select "Gather Support Information"

It's also worth trying the "System Compatibility Check" to see if anything is flagged up.

Thanks,
James
I did as the above asked and still have the problem. Also, the user is stating they're seeing slower network. I have run the diags and have the files. Which email address should I send it to?

Thank you
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