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11-22-2013, 01:45 PM
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#1 |
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Junior Member
Join Date: Sep 2013
Posts: 12
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Having the same issue
Hello,
I've previously owned a Fujitsu PR08 and now own a HP 30005pr. I connect two different machines, separated by a USB3 switch. With or without the switch, sometimes (frequently) it seems the USB3 adapter in the device (USB3 port dock, either Fujitsu or HP) stops working. The resolution for this is to disconnect and reconnect the USB3 cable. If it doesn't stop completely, sometimes (frequently again) the dock intermittently stops the connection, either once in a given time period, or repetitively for a duration. After exchanging my Futjisu PR08, I spent some more money and got the HP 3005pr. Exact same thing happens. The only thing in common in this failure seems to be the Displaylink chip inside both. I also bought another (3rd) laptop with great specs. On this one the issues seems to occur even more frequent. Hint for the USB connection being severed of the Displaylink chip resetting? downloads through ethernet interrupted, audio stuttering, video disconnecting. The second (later) set of log files was captured right after (actually during :|) a total device blackout. Is there any help to be given? I'm going insane here... (yes, the System Compatibility Check passed) Last edited by martijnh; 11-22-2013 at 01:46 PM. Reason: Adjust for supportability questions |
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11-24-2013, 11:43 AM
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#2 |
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Junior Member
Join Date: Sep 2013
Posts: 12
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anyone, ping?
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11-30-2013, 07:04 PM
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#3 |
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Junior Member
Join Date: Sep 2013
Posts: 12
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No reply? The forum is has many posts with these kind of issues and every reply seems to indicate we have to update drivers.
I have triaged extensively and think the issue is caused by the Displaylink device. How could we dig into this in order to resolve the issue for everyone? |
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