Surface Pro 2 Problem with Monitor

[lferrao]

there is a workaround, just connect the monitor to a usb hub and the hub to the surface. also, I don't know why JamesH keeps saying that v7.5 fixes this, not only it doesn't, it's not even mentioned in the patch notes. JamesH, if you could get someone in the team to address this USB instability issue specifically it would be helpful.

[knighthawk]

I get the same behavior even when I go through a hub.

[JamesH]

Originally Posted by lferrao

there is a workaround, just connect the monitor to a usb hub and the hub to the surface. also, I don't know why JamesH keeps saying that v7.5 fixes this, not only it doesn't, it's not even mentioned in the patch notes. JamesH, if you could get someone in the team to address this USB instability issue specifically it would be helpful.

Hi,

At the time of writing I was told that 7.5 M0 fixed this issue.
Apologies that this wasn't the case.

A fix for this has gone into R7.4 M4 which is available here: http://www.displaylink.com/support/downloads.php

Thanks,
James