The thing keeps disconnecting and reconnecting every 5 seconds

JamesH · 01-01-2014, 04:47 PM

Hi,

Please run through this guide for general troubleshooting tips:
http://www.displaylink.org/forum/showthread.php?t=896

To help us investigate the issue, please download this tool:
http://www.displaylink.com/support/ticket.php?id=269
As soon as the issue is seen again, please run it and select "Gather Support Information"

It's also worth trying the "System Compatibility Check" to see if anything is flagged up.

Thanks,
James

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01-01-2014, 04:47 PM	#3
JamesH Senior Member Join Date: Jan 2012 Posts: 1,523	Hi, Please run through this guide for general troubleshooting tips: http://www.displaylink.org/forum/showthread.php?t=896 To help us investigate the issue, please download this tool: http://www.displaylink.com/support/ticket.php?id=269 As soon as the issue is seen again, please run it and select "Gather Support Information" It's also worth trying the "System Compatibility Check" to see if anything is flagged up. Thanks, James