dell xps + windows 8.1 prof - no USB devices after upgrade

[JamesH]

Originally Posted by brybak

It seems, windows upgrade is causing hardware failure?! Why are other USB devices working seemlessly? Why this dock is fine with my another laptop with Windows 7 Prof? Is it joke?

OK - so this is new information to me.

So to clarify the current issue is that every time you connect the dock to your other laptop it works and and every time you connect it to your XPS only the dock's USB hub appears?

Regards,
James