dell xps + windows 8.1 prof - no USB devices after upgrade

JamesH · 01-19-2014, 11:12 PM

Hi,

Did you try all the steps (1-5) that I mentioned?

You'll need to disconnect your dock, then uninstall the Displaylink software, then run the Cleaner Tool, then reboot, then install DisplayLink software v7.5 M0 and then finally reconnect your dock.

This is also mentioned here in the last paragraph:
http://www.displaylink.com/support/ticket.php?id=346

Let me know how you get on.

Thanks,
James

01-19-2014, 11:12 PM	#4
JamesH Senior Member Join Date: Jan 2012 Posts: 1,523	Hi, Did you try all the steps (1-5) that I mentioned? You'll need to disconnect your dock, then uninstall the Displaylink software, then run the Cleaner Tool, then reboot, then install DisplayLink software v7.5 M0 and then finally reconnect your dock. This is also mentioned here in the last paragraph: http://www.displaylink.com/support/ticket.php?id=346 Let me know how you get on. Thanks, James