MB168+ Vaio Duo 13 - Display Resets every few minutes

[JamesH]

Hi,

Please attach the tool to your reply - see Additional Options underneath the Message field for the Manage Attachments button.

Thanks,
James

[Redback911]

Thanks James, as requested.

[Redback911]

Hi James,

Any thoughts to suggestions? I appreciate that you are limited by the USB hardware manufacturer and Microsoft 8.1 drivers. As it stands the Asus MB168+ is no good, so I see two options:

1. Send MB168+ it back to supplier.
2. Downgrade to Windows 8

Right now option 2 is my preferred plan, but I guess that this may not be 100% of having a working laptop with the MB168+, but all signs show Windows 8 and displaylink is a lot more stable.

Thanks!

[JamesH]

Hi,

Just looking at this now.

Thanks,
James

[JamesH]

Hi,

Can you try v7.4 M4 from here:
http://www.displaylink.com/support/downloads.php

Thanks,
James

[Redback911]

Hi James,

Thanks for the follow-up. I uninstalled the most recent drivers and installed v7.4 M4 as suggested. Unfortunately the problem is not fixed. I have attached the new diagnostic files.

Thanks!

[Redback911]

Ok, downgraded via clean Windows 8 install. Happy to say display/drivers working fine. I will avoid Windows 8.1 until I know that the drivers are working.