MB168+ Vaio Duo 13 - Display Resets every few minutes

[Witchfinder]

I'm having the same issue on my Sony VAIO Multi-Flip 13A. I've sent a diagnostic file to the e-mail address (no response yet, but I only sent it this morning). The problem most commonly occurs when opening/closing/minimising/switching/maximising applications, or when moving the cursor to the other screen.

Based on what I'm seeing, this is clearly an instability in the DisplayLink software itself.

Downgrading to Windows 8 isn't really an option for me, so I'm stuck with what amounts to an expensive, shiny brick until you guys sort out the software.

[Witchfinder]

Quick note - tried 7.4 M4 -made no difference, same problem.

[JamesH]

Originally Posted by Witchfinder

Quick note - tried 7.4 M4 -made no difference, same problem.

Hi,

Thanks - I've picked up your email and logs and have raised this internally for investigation.

James

[Witchfinder]

Originally Posted by JamesH

Thanks - I've picked up your email and logs and have raised this internally for investigation.

Thanks James, much appreciated. If you need further logs or data, I'm happy to gather it for you.

[Witchfinder]

I've had some limited success by using a Saitek "UFO" USB hub between my USB 3 port and the MB168B+. It might be worth other users trying their own USB hubs.

Obviously this isn't a long-term solution, but it's worth a try

[Redback911]

Originally Posted by Witchfinder

I've had some limited success by using a Saitek "UFO" USB hub between my USB 3 port and the MB168B+. It might be worth other users trying their own USB hubs.

Obviously this isn't a long-term solution, but it's worth a try

Oh thanks for that Witchfinder. Will try the same.

[JamesH]

Hi,

This issue is fixed in the next software release due out at the end of this month.

Thanks,
James