AOC e1659Fwu bad compatiblity with Windows 8.1

[dburkinshaw]

Attached is the file that was generated by the DiCompatCheck.exe program. The program ran and reported that it failed.

[JamesH]

Hi,

Thanks for the log; unfortunately this was from the Portege. Can you collect the same log from the Vaio?

Thanks,
James

[dburkinshaw]

Sorry. I realized that this morning. Here is the correct logfile for the Sony VAIO.

[JamesH]

Hi,

Please run this command "sc delete mctkmd" (without the quotes) through a command prompt and press Return. Reboot and you should be good to go.

Thanks,
James

[dburkinshaw]

That service (along with a few others) were interfering with the install. I also ran the sc delete on the first two services listed on your troubleshooting page and then rebooted my VAIO. After it rebooted I was able to install 7.5.54609.0 without any issues and my AOC e1659Fwu is now up and running.

Thanks for your assistance.

David

[rowenalaw]

my AOC e1659Fwu bad compatiblity with Windows 8.1 too

[JamesH]

Originally Posted by rowenalaw

my AOC e1659Fwu bad compatiblity with Windows 8.1 too

Hi,

What kind of issue are you having with the e1659Fwu?

Do you have both ends of the USB "Y" cable attached to your PC?

Please attach the logs from this tool:
http://www.displaylink.com/support/ticket.php?id=269

When you reply please select "Manage Attachments" from the "Additional Options" section below.

From there select Upload and navigate to the output of the tool.

Thanks,
James

[rowenalaw]

after running the tool, I got this file.

[Max]

hello

To screen AOC e1649Fwu-e1659Fwu
What is the solution to the problem of connection?
Will he new DisplayLink Software Update or I have to buy a new screen?

Thanks