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05-30-2014, 12:57 PM
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#1 |
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Junior Member
Join Date: May 2014
Posts: 5
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DICompatCheck.log
Sorry. I realized that this morning. Here is the correct logfile for the Sony VAIO.
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05-30-2014, 02:08 PM
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#2 |
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Senior Member
Join Date: Jan 2012
Posts: 1,523
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Hi,
Please run this command "sc delete mctkmd" (without the quotes) through a command prompt and press Return. Reboot and you should be good to go. Thanks, James |
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05-30-2014, 06:39 PM
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#3 |
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Junior Member
Join Date: May 2014
Posts: 5
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Got it working
That service (along with a few others) were interfering with the install. I also ran the sc delete on the first two services listed on your troubleshooting page and then rebooted my VAIO. After it rebooted I was able to install 7.5.54609.0 without any issues and my AOC e1659Fwu is now up and running.
Thanks for your assistance. David |
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06-01-2014, 03:32 PM
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#4 |
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Junior Member
Join Date: Jun 2014
Posts: 5
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same problem
my AOC e1659Fwu bad compatiblity with Windows 8.1 too
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06-02-2014, 12:30 PM
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#5 | |
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Senior Member
Join Date: Jan 2012
Posts: 1,523
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Quote:
What kind of issue are you having with the e1659Fwu? Do you have both ends of the USB "Y" cable attached to your PC? Please attach the logs from this tool: http://www.displaylink.com/support/ticket.php?id=269 When you reply please select "Manage Attachments" from the "Additional Options" section below. From there select Upload and navigate to the output of the tool. Thanks, James |
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06-03-2014, 02:15 PM
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#6 |
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Junior Member
Join Date: Jun 2014
Posts: 5
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after running the tool, I got this file.
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06-03-2014, 03:25 PM
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#7 |
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Senior Member
Join Date: Jan 2012
Posts: 1,523
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Hi,
I looks like the firmware upgrade is not working. To upgrade the firmware in your monitor please connect it to a PC with a non Haswell chipset with the latest DisplayLink software installed (Intel Core iX-3xxx and lower / any AMD chipset). After doing this you can then reconnect to your current Haswell system. Thanks, James |
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06-03-2014, 04:02 PM
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#8 | |
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Senior Member
Join Date: Jan 2012
Posts: 1,523
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Quote:
Alternatively, connected using USB 2.0 (a USB 2.0 cable or through a USB hub) to your Haswell PC which then should successfully upgrade the firmware. Thanks, James |
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12-05-2014, 01:39 PM
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#9 |
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Junior Member
Join Date: Nov 2014
Posts: 3
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hello
 To screen AOC e1649Fwu-e1659Fwu What is the solution to the problem of connection? Will he new DisplayLink Software Update or I have to buy a new screen? Thanks |
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