Main laptop screen goes blank when displaylink monitor connected

JamesH · 07-22-2014, 10:43 AM

Hi,

Can you try downloading and running the tool from this URL?
http://www.displaylink.com/support/ticket.php?id=178

Please use it to disable the Nvidia service which I suspect is causing the issue you describe.

Thanks,
James

Larnsky · 07-24-2014, 08:31 PM

The first time I tried this it seemed to work however subsequently I've continued to experience the same problem... Any further thoughts?

JamesH · 07-30-2014, 03:41 PM

Hi,

This is likely to be happening as the Nvidia service has started itself.

The work around is to disable the Nvidia service (called nvsvc) and set it to manual start up. (Open the start menu, type in services, hit enter, select NVIDIA Display Driver Service, right click on it and change "Startup type" to Manual). This will prevent it disabling DisplayLink displays.

Thanks,
James

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07-22-2014, 10:43 AM	#1
JamesH Senior Member Join Date: Jan 2012 Posts: 1,523	Hi, Can you try downloading and running the tool from this URL? http://www.displaylink.com/support/ticket.php?id=178 Please use it to disable the Nvidia service which I suspect is causing the issue you describe. Thanks, James

07-24-2014, 08:31 PM	#2
Larnsky Junior Member Join Date: Jul 2014 Posts: 2	The first time I tried this it seemed to work however subsequently I've continued to experience the same problem... Any further thoughts?

07-30-2014, 03:41 PM	#3
JamesH Senior Member Join Date: Jan 2012 Posts: 1,523	Hi, This is likely to be happening as the Nvidia service has started itself. The work around is to disable the Nvidia service (called nvsvc) and set it to manual start up. (Open the start menu, type in services, hit enter, select NVIDIA Display Driver Service, right click on it and change "Startup type" to Manual). This will prevent it disabling DisplayLink displays. Thanks, James