AOC USB Monitor Causing All Monitors to Flash

[Kubam]

Originally Posted by cubangt

Which Y cable?
I have the UGA35000S USB3 to DVI/HDMI/VGA Multi-Display Adapter there was no Y cable in the box, it came with USB3 cable, DVI to HDMI, DVI to VGA adapters and cd.

I have already upgraded the graphic card drivers to the latest available.

Everything works for different periods of time, after the upgrade I thought it was resolved as everything worked for over a day, then this morning it did it again.

Hello cubangt,
thread refers to AOC USB Monitor E1659FWU which can be connected via USB Y-cable. Your problem is obviously different.
Can you please attach the output file from this tool, gathered just after issue is visible:
http://www.displaylink.com/support/ticket.php?id=269
To do so, please run it and select "Gather Support Information".

To attach the file, please choose "Manage Attachments" under "Additional Options" in reply window. Then select "Upload" and navigate to the file which will be placed on your desktop in "DisplayLink Support Files".

BR,
Kuba

[cubangt]

I have the AOC 12267Fw monitors..and I run that after the issue occurs?

[Kubam]

Originally Posted by cubangt

I have the AOC 12267Fw monitors..and I run that after the issue occurs?

Yes and then upload the file to the reply.

[cubangt]

It just happened, and here is the report tool data, please keep in mind that I have a total of 4 monitor connected to my pc, 2 thru the ATI PCIe card and 2 AOC thru the USB graphics cards..

When my screen flickers, it tends to reset the monitors and only 1 stays active and working while the 2nd AOC disconnects.

[cubangt]

Any luck on the supplied logs after the issue occurred? it continues to happen and now its not just the same set, its one or the other of the devices

[JamesH]

Hi,

The logs are showing USB connection errors.

Can you review this FAQ for possible solutions?
http://www.displaylink.com/support/ticket.php?id=370

Thanks,
James