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Old 08-06-2015, 09:21 AM   #2
JamesH
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Join Date: Jan 2012
Posts: 1,523
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Hi,

Can you confirm that after installing DisplayLink software, connecting your device and then rebooting (even if you are not prompted to do so) do you still have this issue?

Please run through the first section of this FAQ:
http://support.displaylink.com/knowl...lation-upgrade and try running those apps again.

If you still have this issue please attach the output from this tool:
http://support.displaylink.com/knowl...rticles/533818

Lastly are there any error messages when this issue occurs?

Thanks
James
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