USB Monitors will not work with hp 840 G3 Laptop

dberanek · 03-08-2016, 08:25 PM

I spoke to monitor tech support yesterday and they said there was a known issue with M05 release. They instructed me to install M03 - I did and it works fine now. I don't even need the Y-Cable, single cable connection works.

AlbanRampon · 03-09-2016, 11:49 AM

I've sent you a private message so I can follow-up with the manufacturer. I don't have any report from them anywhere and I'd like to look into it.

03-09-2016, 11:49 AM	#2
AlbanRampon Senior Member Join Date: Sep 2015 Posts: 1,685	I've sent you a private message so I can follow-up with the manufacturer. I don't have any report from them anywhere and I'd like to look into it. __________________ Alban Rampon Senior product manager, universal docking stations and accessories Where to download the latest DisplayLink drivers How to clean up a corrupted installation How to report issues to DisplayLink for a speedy resolution

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03-08-2016, 08:25 PM	#1
dberanek Junior Member Join Date: Feb 2016 Posts: 5	I spoke to monitor tech support yesterday and they said there was a known issue with M05 release. They instructed me to install M03 - I did and it works fine now. I don't even need the Y-Cable, single cable connection works.