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#1 |
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Senior Member
Join Date: Sep 2015
Posts: 1,685
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Hello,
This 7.7 M4 driver has been installed on more than 100k machines. It suggests the issue is local to your machine. 1st step I recommend now is to update your Intel graphics drivers are they are 6 years old. DisplayLink does not design and does not manufacture any end products. I do not know what product you have and therefore I do not know if a green LED should be lit or not on it. Kind regards, Alban
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Alban Rampon Senior product manager, universal docking stations and accessories Where to download the latest DisplayLink drivers How to clean up a corrupted installation How to report issues to DisplayLink for a speedy resolution |
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#2 |
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Junior Member
Join Date: Jun 2016
Posts: 6
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I now have my Windows 7 completely relaunched and has DiplayLink can also install and has been detected, but the second monitor displays still remains blank?
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#3 |
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Junior Member
Join Date: Jun 2016
Posts: 6
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I must report myself again, the driver recognizes for any reason, why I not.If this Install all comes on the First Screen.
My post above upon it was not Answered? |
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#4 |
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Senior Member
Join Date: Sep 2015
Posts: 1,685
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Hello,
Thank you for providing new logs. I can see that the device is not booting properly. USB\\VID_17E9&PID_8060 is its identification. Unfortunately this is a hardware fault as described in our article. If you consistently get this PID of 8060, you will have to contact the manufacturer for hardware support as this is not something that can be addressed in the driver. Kind regards, Alban
__________________
Alban Rampon Senior product manager, universal docking stations and accessories Where to download the latest DisplayLink drivers How to clean up a corrupted installation How to report issues to DisplayLink for a speedy resolution |
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