Targus USB and Ethernet not installing.

AlbanRampon · 07-01-2016, 08:45 AM

Hello,

The audio and Ethernet drivers are not available stand alone to make sure their version match (are compatible with) the version of the firmware used in the dock/adapter.

You can get them from your DisplayLink installation folder:
- CdcNcmDriver = Ethernet driver
- AudioDriver = audio driver

I don't understand why the cleaner would be needed. It would be interesting to gather the logs when you are in error so we know why they are in this state.

Kind regards,
Alban

07-01-2016, 08:45 AM	#2
AlbanRampon Senior Member Join Date: Sep 2015 Posts: 1,685	Hello, The audio and Ethernet drivers are not available stand alone to make sure their version match (are compatible with) the version of the firmware used in the dock/adapter. You can get them from your DisplayLink installation folder: - CdcNcmDriver = Ethernet driver - AudioDriver = audio driver I don't understand why the cleaner would be needed. It would be interesting to gather the logs when you are in error so we know why they are in this state. Kind regards, Alban __________________ Alban Rampon Senior product manager, universal docking stations and accessories Where to download the latest DisplayLink drivers How to clean up a corrupted installation How to report issues to DisplayLink for a speedy resolution

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