Windows 10 AU Code 10 on DL-165

[Bonhamic]

Originally Posted by AlbanRampon

Hello,

I've got some good news on that front.
We have managed to get a reliable reproduction with a USB analyser, so we could look into the issue properly.

The root cause is a hardware issue with the adapter design. The problem was masked in the previous version of Windows because the driver could transparently insist.
Thanks to the collaboration with Microsoft, we have managed to find a work around which has reliably worked with the faulty units gathered for analysis.

In order not to have to rely on the extension lead or bus-powered USB hub to make these USB->DVI/VGA adapter work, you will need:
- DisplayLink driver version 8.2 M0 onwards, AND
- Windows 10 Creators Update.

Both are required as the changes are both in Windows and in the DisplayLink driver.

Kind regards,
Alban

Thanks for this - how do I get the 2 things I need? I think I found driver 8.2 in beta on the website at http://www.displaylink.com/downloads/file?d=114
Is this correct?

How do I get Windows 10 Creators update? Google suggests it isn't being released until April 2017. Do I get it through the Windows insider program or something?

Thanks